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Privacy Policy

Privacy Policy

This Privacy Policy explains how Logic Sugar Clock handles personal data on logicsugarclock.yachts in connection with insurance selection services for retirees. It describes what we collect, how we use it, when we share it, and the choices and rights available to users under applicable South African privacy law and other relevant rules.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact

Subject to applicable law, users may have the right to request access to their personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where we are not required to keep the data. Some requests may be limited where we must retain information for legal, security, or operational reasons.

Available rights depend on the nature of the data and the legal basis for processing.

To help protect privacy, we may ask for information needed to verify a request before responding. We will assess each request in line with applicable law and our internal procedures, and we may explain if a request cannot be fully granted. Where a request is accepted, we will take reasonable steps to implement it within a practical timeframe.

Requests are reviewed against identity and record-keeping requirements before action is taken.

Personal data is retained for the period needed to provide the service, maintain records, resolve enquiries, meet legal or accounting obligations, and support legitimate operational needs. When data is no longer required, we delete it, anonymise it, or otherwise restrict it in line with our retention practices and applicable law.

We keep information only for as long as it is needed for the stated purpose or required by law.

The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we may provide additional notice through the site or by direct communication if appropriate. Users should review this policy from time to time to stay informed about current practices.

We may revise this policy to reflect changes in our practices, services, or legal requirements.

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Data We Collect

We may collect identification details, contact details, age or retirement-related information, insurance preferences, communication records, device and usage data, and any other information a user chooses to provide when requesting insurance selection support. Where relevant, we may also process information needed to verify eligibility, manage follow-up, and maintain service records.

The categories collected depend on the information needed to assess enquiries and service requests.
02 · Sources

Sources of Information

We collect personal data directly from users through forms, calls, messages, and other interactions on the website. We also receive data from browser or device activity, cookies and similar tools, and from service providers or partners involved in delivering or supporting the service. In some cases, information may be generated internally from your interactions with our pages and communications.

Information may come from direct submissions, service use, and limited technical records.
03 · Cookies

Cookie Types

Our website may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for site operation and service improvement.

We use a limited set of cookie categories for operation, preferences, and measurement.
04 · Controls

Cookie Controls

Users may manage cookies through their browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions, saved preferences, or the way pages load. Essential cookies may still be used where they are needed for security, basic operation, or to remember a user’s cookie choice.

Browser settings and device controls can be used to limit or remove non-essential cookies.
Privacy Office

Contact Information

Email contact
[email protected]
Telephone contact
+27 71 445 6543
Postal address
109790 109790 Street, Emaplanzini, Inanda, 4309
Privacy enquiries
[email protected]

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
Why we process data

How We Use Data

We use personal data to respond to enquiries, assess service requests, provide insurance selection support, communicate with users, maintain records, improve website performance, monitor security, prevent fraud or misuse, and meet legal or compliance obligations. We may also use data to manage consent choices, troubleshoot technical issues, and carry out internal administration related to the service.

Note
We process data only for purposes connected to the website and the services offered through it.
Third-party sharing

Sharing with Partners

We may share personal data with trusted service providers, technical support vendors, communication platforms, analytics providers, and insurance-related partners who assist with service delivery. These parties are expected to use the information only for the work they perform for us and to handle it under appropriate confidentiality and security obligations.

Note
Service providers receive only the information needed to perform their assigned functions.
Sharing legal basis

Legal Disclosures

We may share personal data where required to comply with legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support the safety and security of users and systems. We may also disclose information when needed to establish, exercise, or defend legal claims.

Note
Disclosure may be necessary to comply with law, court orders, or lawful regulatory demands.